Senior Pre-sales Consultant

	Location:	Dublin or London
	Job Type:	Permanent Full-time
	Apply to:	Selena Harmon
	Salary:	Commensurate with candidate's experience

The pre-sales consultant is responsible for assisting the sales team to drive revenue by helping to qualify accounts, answer RFP/RFI's, preparing and delivering solution based product presentations, and delivering proof of concepts which meet customer business requirements. The Sales Consultant is responsible for working with the suite of company solutions and is responsible for handling any technical question or issue which arises during a sales cycle and setting appropriate customer expectations. Another aspect of the Sales Consultant position is working with Technical Support to resolve customer issues and the Professional Services Organization to handover the account to ensure deliverables for implementation.

Further to presales which is the principle requirement for this position, the role will initially have a broader remit including product marketing responsibilities such as assistance in marketing strategy and product road-map, pricing, competitive analysis etc.

This position is considered strategic to Servecast and the candidate should have the opportunity for advancement into a management role in pre-sales or product marketing. Consequently a competitive package will be offer to the successful candidate.

The pre-sales consultant is expected to have a BSc degree in Business or Computer Science and/or 6 or more years of overall pre sales experience in an international context.

Technical Skills

Some of the required technical skills and abilities include a working knowledge of:

• Streaming Media and Multi-media technology and applications.
• Mobile technologies including 3G.
• OLAP like ad-hoc reporting and analysis.
• Networking technology and infrastructure, both enterprise and Internet.

Some other technical expertise would be helpful as for example:

• Web development environments (HTML, ASP, VB Script, JSP, Java Script and J2EE).
• Other development environments (Visual Basic, C or C++).

Expectations of a Sales Consultant

Technical:

• Is able to describe the solutions and how they interact with 3rd party technologies.
• Has the ability to handle most customer meetings without the assistance of other staff.
• Can participate in deep technical meetings with customers.
• Has the ability to assess a customer's business problem and recommend appropriate solutions.
• When complex problems requiring out-of-the-box thinking arise, can document a solution and articulate the business value to a customer.
• Continuously updating technical knowledge and learning new products and feature sets.

Sales:

• Must be resourceful, self-motivated, customer focused, and able to work in a team.
• Possesses good presentation skills.
• Is able to help qualifying a sales opportunity.
• Is able to talk with different audiences, appropriately adjust technical content to meet different audience knowledge and interest, and can juggle meetings with multiple audience levels.
• Is able to handle customer objections by determining the real business problem, articulating our ability to solve their problems, and finding creative solutions rather than answering "no".
• Possesses an understanding of sales methodologies and can apply them in a sales situation.
• Be able to position our products against the competition. Proactively engages in the sales cycles.

Interpersonal:

• Has a basic knowledge of multi-media and streaming media requirements for any organization, but may not have knowledge of specific pains commonly experience within different business verticals, including corporate and sports and media companies.
• The ability to persuade or influence others to accept a point of view, to adopt a specific agenda or to take a course of action. Ability and willingness to travel on a regional basis.
• Highly valued interpersonal skills include the ability to be rational, objective and unbiased when making decisions or taking action.
• Being open, flexible and creative with regards to time management and scheduling challenges.
• European languages and/or extensive experience working in multiple European geographies.